Direct Response Call Center

Direct response call center is the Lamborghini of the marketing industry, where you are ready to embrace 0 to 100 in less than 60 seconds. The minute the advertisement is aired, you need to be on your toes to respond to incoming queries.

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Scalability

With our vast structured infrastructure and highly qualified skills, you can be sure of getting a scalable solution for all your direct response call center needs

We’ve got the desired number of trained manpower to handle the excess flow of customer calls, thereby helping you achieve business bottom lines for the advertisement campaign.

Latest Technology and Software

The technological prowess and software quality plays an important role in the success of any direct response call center campaign.

At Callbox, we have state-of-the-art technology solutions that can be customized to meet unique campaign requirements. Our superior technology also enables us to leave custom messages to answer customer queries so as to reduce the frequency of calls on agents’ desks.

Qualified and Trained Agents

The quality and experience of call center agents are at the center of the success of any call center campaign.

When you outsource your direct response call center campaign to Callbox, you get access to the most experienced and professional trained telemarketers and call agents who understand the industry and keep up with the quality of response. This greatly improves the ROIs for your direct response call center campaign.

Quality Management

When you partner with Callbox, you can be sure of working with professionals who understand the value of keeping up with quality management. Our stringent quality management systems ensure that you never have a customer experience low-quality service, which can lead to customer dropout for our clients. Our dedicated Quality Analysts (QAs) team consistently monitors calls in real-time to ensure that the quality standards are highest at all times