A call center solution for your offshore outsourcing needs  

We encourage our people to create and aviate new capabilities and tools to put our client’s recommendations into practices and outfit them to grow and lead.  We work with clients at all levels across a wide range of businesses, industries and functions.  We serve at every level in whatever capacities we are beneficial and most useful.

For every engagement, we tack a team with the most appropriate and experienced personals.  No matter what the challenges are, we concentrate on rendering practical and lasting results.

Our operation’s specialist works closely with clients to help improve personals skills and apply new working methods.  At CBB we continually look for better ways to serve our clients and aim to anticipate their future needs.

We believe we will be successful if our clients are successful.

Solving difficult issues requires best people; we think that the best people are attracted to the opportunity to work on difficult issues.  We established our company around that belief.  These two parts of our mission reward each other and make our firm strong and enduring.

CBB is a values-driven company.  They inform both (i) our long-term strategy as a firm and (ii) the way we serve our clients on a daily basis.

It enhances customer satisfaction, improves customer retention, and allows businesses to cater to international markets across different time zones.

We offer support through various channels, including phone, email, live chat, and social media.

Our trained representatives use a standardized process to address inquiries and resolve complaints promptly, ensuring customer satisfaction.

Digital marketing increases your online visibility, attracts potential customers, and engages existing ones, ultimately driving sales and revenue growth.

Our branding services include brand strategy development, logo design, brand messaging, and overall brand management.

Strong branding helps differentiate your business from competitors, builds trust with customers, and fosters customer loyalty.

Risks include quality control and communication issues. We mitigate them through regular monitoring, clear communication channels, and performance metrics.

Many companies across various industries have successfully reduced costs and improved efficiency by outsourcing customer support, administrative tasks, and marketing.

We provide flexible service options that can scale with your business, allowing you to adjust resources as needed.

Yes, with dedicated 24/7 support, we can significantly improve your response time to customer inquiries and issues.

We work closely with your team to understand your processes and implement solutions that integrate smoothly with your existing operations.

Our pricing models are flexible and tailored to each client’s requirements, ensuring you receive the best value for your investment.

Yes, we have experience serving clients across different countries and time zones, ensuring seamless communication and support.

Absolutely! We have a streamlined transition process to ensure a smooth switch from your current provider to our services.

We serve various industries, including technology, healthcare, retail, finance, and more.

We maintain regular communication with clients through scheduled updates, meetings, and reports.

Yes, we welcome potential clients to visit our facility to understand our operations better.

We actively seek customer feedback and use it to make continuous improvements to our services and processes.

We establish clear SLAs with our clients to ensure expectations are met regarding response times, service quality, and performance metrics.

Yes, we have a diverse team capable of providing customer support in multiple languages.

Look for a provider with experience in your industry, a strong reputation for quality service, flexibility in solutions, and a commitment to customer satisfaction.