- Supports and maintains POS system computers (servers, desktops, cash registers, laptops and tablets).
- Supports and maintains POS related devices, like POS printers, scanners, cash drawers and EFTPOS terminals.
- Supports and maintains all scanning equipment, including handheld scanners and wireless access points.
- Supports, trains, sets up, and troubleshoots users company-wide.
- Education (O/A Levels; Bachelors/Master degree)
- Experience 1-3 Years (preferred); Fresh people are also encouraged to apply
Call center jobs in CBB
From day one all employees have the opportunity to shape their careers and practice work. Our staffing system enables our employees to influence their assignments and the direction their careers take in our call center in Islamabad.
People learns on-the-job and through our extensive range of formal training programs. You will benefit from on-going guidance and coaching from more experienced members of the team, whose mission is to help you succeed. This attribute of mentoring, coaching and guidance is fundamental to How We Work.
- Learning and training
- What we offer to our employees?
- What we are looking for?
- Application process
Learning and Training
As an employee with call center CALL BOX BPO (CBB), you will be both learning and performing an active role at the same time and always supported by a mixture of formal and team-based mentoring.
In compliance with some basic training, you will be assigned to client work and be expected to make an impact right away. You will find that your responsibilities and influence increases until you are managing or directing an entire project. Ultimately your personal development may lead to becoming a partner. Our philosophy is based on merit, not tenure, so you will advance when ready.
Down the road CBB network of global offices will also provide opportunities for international assignments, where you will have the opportunity to learn about other types of clients, cultures, and consultants.
Everyone gets formal and informal feedback. We’ve found that ongoing, immediate feedback, delivered in an environment of trust and mutual support, provides the most valuable opportunities for all operators at all levels to learn and grow. Your operations manager, colleagues, office mates, fellow team members and CBB, partners will all provide you with constructive feedback. And you are expected to coach and counsel others in return.
CBB is assigned a Team Leader (TL), a professional mentor to provide advice and help shape career direction and professional growth. The TL role is one of the most important support structures at CBB. Your TL takes an active role in following your progress and is present as your advocate during reviews. Your TL will also advise you on your development, helping you to make the choices that are right for you.
What We Offer to Our Employees?
CALL BOX BPO has a lot of opportunities that contribute to your personal and professional development. We make sure that we create challenge and reward our high-performing people.
Unique career options
Serving at CALL BOX BPO is a great way to explore your areas of interest. You will work with the world’s leading companies, from incumbents to start-ups and enjoy a wide range of industry and functional opportunities.
Unique leadership experiences
Leadership at CBB has different aspects. You will certainly have the opportunity to develop personal leadership skills by leading and coaching teams. You will also develop as an expert in your particular field of interest. And, finally, you will be given opportunities and support as you take charge of your career, since CBB offers a flexibility to determine not only where you go but also how far you go.
Unique learning and development experiences
Most of your learning will materialize on the job where employees learn by undertaking respective composite issues. You will receive regular constructive feedback as coaching and mentoring. CBB also takes your learning seriously by providing formal training as and when required.
CBB’s starting salaries are competitive and the compensation structure also offers the potential for significant annual increases.
Team-based collaborative culture
The emphasis at CBB is on competing with yourself and not with your colleagues. You will work in small, collaborative teams and relationships between colleagues are non-bureaucratic and non-hierarchical. Ideas and strengths, rather than hierarchy and position, are the critical components to success. This environment means that bonds between the employees are strong and they often last even after employees leave CBB.
What We are Looking for?
We are looking for people with a strong academic record less than three years work experience and excellent English communication skills. Not only these, but candidates must also possess capability in the following areas:
APPLICANT INFORMATION DISCLAIMERS:
All information will be confidential to CALL BOX BPO. CBB and its affiliates will hold the information you provide in this application shall remain confidential and will not use the application information for purposes other than consideration of you as a candidate for present or future employment or for inclusion in your employment records if you become a CBB employee. By submitting application information, you acknowledge that CBB (including all of its affiliates worldwide) will have access to the application information for such purposes and consent to such use, including transmission of this information to CBB affiliates worldwide.