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A call center solution for your offshore outsourcing needs

We understand that you share common business goals such as lower costs and enhanced customer relations.

What We Offer call center in islamabad

We use best practices in our telemarketing campaigns that produce results, as a company we work smart to support our offshore client’s telemarketing needs. Our experience across a number of industries has provided us with the ability to customize our telemarketing service to suit any situation, any business and any industry:

Consumer & Retail Goods;
Travel & Hospitality;
Communications;
Healthcare;
Pharmaceutical; and
Universities & Schools.

There are two main categories of telemarketing Business 2 Business (B2B) and Business 2 Consumers (B2C). We at CALL BOX BPO (CBB), Pakistan, are initially providing services in B2C operations under subcategories defined as:

Outbound
Inbound
Lead Generation
Appointment Setting
Direct Sales

At CALL BOX BPO (CBB), Pakistan, Inbound Call Center, we offer a wide range of experience and knowledge, with a variety of applications in business-to-consumer (B2C) markets. Our Inbound Call Center Services enable our clients to prevail industry standards and savings up to 50% of cost and time.

We provide Interactive Voice Recognition (IVR), Automatic Call Distribution (ACD), Reporting Voice Mail (RVM), Voice Recording (VR) and Live Listening (LL). CBB, Pakistan, Inbound Call Center Services are specially designed to render maximum efficiency in order to meet our potential client’s demands:

Customer Care;
Technical Support;
Help Desk;
Order Taking; and
Appointment Booking.

CBB, Pakistan, Inbound Call Center works side-by-side with clients as a partner to build and maintain long lasting relationship.

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CALL BOX BPO (CBB), Pakistan, Data Entry Services aim to deliver quality services in cost effective and time saving manner. Convert large amount of data from one medium to another, documentation, collecting information from customers and vendors etc… That’s the moment when you realize the amount of time your employees exhaust on data entry, which increases your overheads and other resources and most of all your core objectives are suffered allot. To avoid all of these problems, the best solution is to outsource your data entry work and let us handle all the workload with high accuracy, fast execution and complete confidence from theft of data.

At present, global businesses are fast paced and in constant change. In such condition access to accurate and detailed information is of most importance.

Our objective is not just to enable our clients get rid of the low-end time consuming activities, but also to switch their focus (i) from fixed to variable cost analysis; (ii) from managing resources to defining results; and top of all (iii) have the access to the latest technology of offshore back office.

Graphic design and development;
Website design and development;
Search Engine Optimization; and
Social media marketing and strategy.

Our core values

Call center CBB attempt to build a relationship of trust with every client for a long-term; this is why our clients know we put their interests ahead of the firm. Our core values are…

We hold our client confidence;
We convey the truth as we see it; and
We only take on an engagement if we believe we can create value for money.

At CBB we gauge our success as our impact on the performance of our clients.

Who we are?

CBB gathers the right team with adequate experience to assist our clients. With a consistent approach to recruit and develop our people, this structure ensures that we can quickly deliver to every client, anywhere in the world.

What we do?

We encourage our people to create and aviate new capabilities and tools to put our client’s recommendations into practices and outfit them to grow and lead. We work with clients at all levels across a wide range of businesses, industries and functions. We serve at every level in whatever capacities we are beneficial and most useful.

For every engagement, we tack a team with the most appropriate and experienced personals. No matter what the challenges are, we concentrate on rendering practical and lasting results.

Our operation’s specialist works closely with clients to help improve personals skills and apply new working methods. At CBB we continually look for better ways to serve our clients and aim to anticipate their future needs.

Our work

We believe we will be successful if our clients are successful.

Solving difficult issues requires best people; we think that the best people are attracted to the opportunity to work on difficult issues. We established our company around that belief. These two parts of our mission reward each other and make our firm strong and enduring.

CBB is a values-driven company. They inform both (i) our long-term strategy as a firm and (ii) the way we serve our clients on a daily basis.

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